Growth increases complexity before it increases capacity
Why growing organizations start to feel bottlenecks just when they seem to be making progress, and why this is not necessarily a sign of failure.
3 articles
Strong impact doesn't mean a resilient portfolio
An organization can deliver extraordinary results and still depend too heavily on a single project, agenda or source of legitimacy.
Technology only becomes capacity when it changes decisions and execution
CRM, automation and AI don't strengthen an organization just because they have been implemented. The value shows up when they change processes, decisions and relationships.